New cancellation policy 2020

Applies to all bookings confirmed after 3 June 2020 and with an arrival date in the period between 3 June 2020 and 31 December 2020.

Cancellation up to 2 days before arrival: no penalty.

This cancellation policy applies only in the presence of government restrictions on travel in Italy during the period of the booked holiday. In case of cancellation of the stay as a result of regulatory restrictions on travel on the national territory imposed to deal with the epidemiological emergency Covid-19, the customer can choose between a voucher of value equal to the amount paid or the reimbursement of the amount paid, without applying any penalty.